Thursday, September 22, 2022

what to do if you lose your samsung galaxy/ android phone

How do I locate my lost android phone? 

Firstly... !! DO NOT use this service: localize.mobi - based in Latvia


1. If you have a samsung account, go to findmymobile.samsung.com

You can track your phone's location, set the phone to ring even if it was on silent/ mute, lock your phone, back up your data, extend your battery life and worst case scenario, erase data. 

https://www.samsung.com/us/support/answer/ANS00080182/


2. If you do not have a samsung account, go to https://android.com/find

Find your phone, go to the location, play sound. Last resort, set up secure & erase. Also provides your IMEI number. 


3. Check with your phone service providers to determine level of support available - they should be able to block your phone and suspend the service. If you are making a police report, ensure you IMEI number is included. Obtain replacement for SIM card.

For maxis - https://www.maxis.com.my/en/faq/manage-account/my-account/lost-or-stolen-phone-or-sim/

To get a new activated sim card from Maxis - you will have to go to a Maxis centre to get a new SIM card (not an authorized distributors - so find out which centre) and it will take at least 48 hours (6 days and counting - I suppose if it is not new business, then Maxis is not interested.... customer retention? What is that?!) And of course, if you are a business account, you would be required to call a separate business account number. No, there are no physical service centers for business lines. 

Bottom line is if you are considering opening a business mobile line, I would not recommend Maxis!

Finally on Day 6 after the day on which new SIM card is purchased, Maxis managed to re-connect the line. Not within 2 hours as their customer service promised. 


4. Change your google password (and any other email)


5. Inform banks/ credit cards and to reconfigure phone number for OTP/ verification.


6. Inform family


7. EWallets - Shopee, Boost, TnG, Fave - most of these would require pin/ biometrics verification to transact. But over time, it would be advisable to change all pins.


8. Inform colleagues & close friends


9. Restore whatsapp from backup - to obtain most contact numbers (if you do not have contacts back up) 

https://faq.whatsapp.com/601558080647471/?locale=en_US


for your next phone...

1. Ensure that your find my phone feature is well configured. Enable remote lock and erase. 

https://faq.whatsapp.com/744445782709185/?helpref=uf_share


2. Set up for contacts to be backed up in google account

https://support.google.com/contacts/answer/9423168?hl=en


3. Set up whatsapp for back up to google drive

https://faq.whatsapp.com/744445782709185/?helpref=uf_share


4. Set up samsung account if it is a samsung phone



Friday, September 09, 2022

Do we?

Do we appreciate good music? Or do we want to appear like we can appreciate good music? Perhaps good music to one is not good music to another? Would the experiment result be different if he was placed somewhere else more affluent? Would it be different if he played at a kindergarten? Would it be different if he played at kindergartens in different locations? It would be really interesting to find out.